Rapport vs support

Support is help given to someone who needs it. Rapport is a relationship of mutual trust and respect.

Updated 12 October 2026 (1 minute read)

Summary

  • Support can be given in a single meeting. Rapport is built over time.
  • Rapport comes from listening, remembering what a patient has said and keeping your word.
  • Patients share more, and follow advice more readily, with a doctor they trust.
  • Support given without rapport may meet the immediate need and leave the patient no more willing to return.

Interview questions

  • What is the difference between rapport and support?
  • How would you build rapport with a patient who does not want to talk?
  • Tell me about a time you supported someone through a difficult period.

Practise answering these with a mentor

Our interview preparation has you answer questions like these out loud, with feedback on each answer.

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